Matte's product warranty

Matte warrants its products to be free from defects in materials and workmanship under normal use and conditions, for a period of one (1) year for the original invoice date.

If the product proves defective during the warranty period, Matte, at its option, will:

  • (1) repair the product by means of telephone support or depot service at no charge for parts or labor,

  • (2) replace the product with a comparable product which may be new or refurbished or

  • (3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

If telephone support is unsuccessful, Matte or its authorized service representative will instruct the customer on how to receive warranty repair.